Setting up ActiveSync on Android Devices (Android 2.X)
Synchronization of Exchange mailbox data is supported on mobile devices with Android 2.0 OS. Before you start to configure a mobile device, you should do the following:
1.Contact your wireless provider and make sure your plan supports ActiveSync synchronization with Exchange server.
2.Activate ActiveSync service for the Exchange user. For instructions, see the following article:
3.How do I enable ActiveSync service for the user?
4.Make sure you can browse the Internet using the device browser.
Setting up ActiveSync on your Android Device :
From the device home screen, touch the Applications tab (located in the lower-left), then touch Mail.
If this is an additional email account, touch Menu > More > New Account.
1.Touch Microsoft Exchange ActiveSync.
2.Enter the Exchange Primary Email Address and password, then touch Next. The Primary Email Address is the one listed next to the user on the Mailboxes page in HostPilot. Setup will not work using an alternative email address.
3.Ensure the Exchange Server settings are correct.
4.When you configure the device for Exchange, use the settings that can be found in HostPilot or My Services under Services > MS Exchange Server > ActiveSync.
Domain: Your Exchange domain. / or leave BLANK
Username: Your Exchange username. or your Sam Account Name ( only 20 characters and replace the @ by _ (underscore).
Password: Your Exchange mailbox password.
5.Touch Next.
6.Check all settings again, and make sure that the following are set correctly:
- Server address: You can find the server address in HostPilot > Get Started > Advanced Settings > Exchange Proxy Server or My Services > Welcome > Step 4 > ActiveSync > Server Name.
- This server requires an encrypted SSL connection must be selected with a green checkmark.
7.Touch Next.
8.Select the desired data to synchronize with the Exchange server (a green checkmark means that an option is enabled).
9.Touch Finish setup.
Setting up ActiveSync on Motorola Droid:
1.From the home screen, touch the Applications tab (located at the bottom of the screen), then touch Email.
If this is an additional email account, touch Menu > Accounts > Menu > Add account.
2.Enter the Exchange Primary Email Address and password, then touch Next. The Primary Email Address is the one listed next to the user on the Mailboxes page in HostPilot. Setup will not work using an alternative email address.
3.Enter the Exchange Server settings in the appropriate fields. When you configure the device for Exchange, use the settings that can be found in HostPilot or My Services under Services > MS Exchange Server > ActiveSync.
- Domain\Username: Your Exchange domain and username.
- Password: Your Exchange mailbox password.
- Exchange Server: Your Exchange Server name.
4.Ensure that the options Use secure connection (SSL) and Accept all SSL certificates are selected, then click Next.
5.Touch Email checking frequency to select how often you want to check for messages.
6.Touch Amount to synchronize to select the desired amount.
7.Touch the desired account options, then touch Next.
8.The account option is enabled if it has a green checkmark next to it.
- Send email from this account by default
- Notify me when email arrives
- Sync contacts from this account
9.Enter an account name and outgoing message name, then touch Done.
Setting up ActiveSync on Droid X:
1.Open the Applications tray and select My Accounts.
2.Select Add Account. You will be at the Set Up Accounts menu, which displays several other social network icons.
3.Tap Corporate Sync. Enter the Exchange Server settings in the appropriate fields. When you configure the device for Exchange, use the settings that can be found in HostPilot or My Services under Services > MS Exchange Server > ActiveSync.
- Domain\Username: Your Exchange domain and username.
- Password: Your Exchange mailbox password.
- Server: Your Exchange Server name.
Tap Next to submit settings. The handset will check with the server and verify if successful.
